FAQ
Please read our FAQ before sending us a message.
Any cancellation must be made at minimum 48 hours before your contract delivery date. Cancellations made within 48 hours of contract delivery date will be charged 100% of the total rental (the deposit will be delivered back). For further details, please read Terms and Conditions of use.
All of our equipment is in new or gently-used condition. It is checked for wear and tear with every return and if found in disrepair, we will replace the product. We only purchase good quality equipment from known manufacturers. We track recalls on the consumer reports website. Your safety is our primary concern.
We use non-toxic cleaning products to maintain clean, hygienic, yet health conscious equipment for your baby. Crib sheets and all cloth material are laundered in hot water with fragrance free detergents. All products are cleaned after each use.
We will be happy to accommodate special requests if item is available. Please send in advance a request by email to <a href="mailto:info@balionecare.com">info@balionecare.com.</a>
Yes, you will receive the product that you have seen on our website. However, the equipment could be in different colour, for example blue instead of black.
Perumahan Gunung Sari 2
Jl. Ceningan Sari A/6, Sesetan
Denpasar, Bali 80233
